What you can do when your vape doesn’t charge?

Cleaning the battery

Unscrew the battery and look at the threads. If they are dirty, clean them by following this simple process:

Take the cotton swab and rub it over the battery threads in a circular motion. If the threads were dirty, you will see the residue on the cotton swab.

Blow on the battery threads to make sure any extra residue is removed.

Screw the clean battery and take a drag on your e-cig.

Check for faulty chargers

If your battery’s threads are clean and you’re still not getting a charge, try charging the battery in your USB charger, your pack, and car charger (if applicable).

If your battery does charge properly in one charger but does not charge properly in another, your charger is faulty, not your battery.

Chargers are covered by our one-year warranty. If you are still under warranty, you can exchange it for an operational one at no extra cost. This warranty applies to the product under normal use.

Faulty battery

If you’ve tried the tips above and your battery is not charging properly, you have a faulty battery.

Sometimes batteries are covered by the warranty. If your battery is still under warranty, you can exchange it for an operational one at no extra cost. This warranty applies to the product under normal use.

Do the coils need to be replaced?

The coils in your battery could be bad if they’re not heating up, but there could also be a connection issue. Try cleaning the top of the battery with a cotton swab and isopropyl. Coils will eventually need to be replaced, but the frequency depends on usage.

Is the battery damaged?

Did you drop your battery on the ground or in water? Unfortunately, it could be permanently damaged if the internal connections have been interfered with. If nothing else is working, it may be time for a new battery.

Typically, a vape battery can last for many years, depending on amount of use and care. Here are some tips to ensure your battery works optimally and consistently provides flavorful vapor.