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Certainly! Please email inquiry@lanavape.com and we will support you in promoting your products with a variety of marketing materials.

Please contact us and we will get back to you as soon as possible.

Please fill out our contact form or email inquiry@lanavape.com.

Unlike most products that use metal casings and rubber coatings, which should not be put in your mouth, LANAVAPE uses an FAD certified food-grade casing to make your e-cigarette experience safe and hygienic, which is extremely rare on the market.

LANAVAPE has unparalleled flavor in all e-cigarette markets, each puff gives you a different puff experience and great satisfaction, just like you experience it yourself.

In addition to the stylish and beautiful appearance, unparalleled flavor, and excellent battery performance, LANAVAPE can also bring you unexpected surprises, just one sip to meet all your needs in an instant.

All LANAVAPE products are very simple, just open the package and use it.

It may be that the battery has not been charged for a long time, so you can try to wipe the positive and negative electrodes of the device with paper first, then charge it with a cable for 15 minutes, and put the pod to see if it returns to normal.

There are many factors that affect the leakage, which may be caused by damage during transportation, or it may be caused by the weather, the temperature is too high or too low, when you encounter this situation, don't worry, please contact us in time, We will give a reasonable solution.

It is best to fully charge the main unit and take out the cartridge, and place it horizontally in a dry and ventilated place to avoid emptying the battery or leaking oil, and avoid being touched by children.

If it is a non-rechargeable disposable LANAVAPE, when you can't spit out anything, it is empty. If it is a rechargeable disposable LANAVAPE, you can charge the device for half an hour before using it, if it still can't spit out Anything, it is empty.

According to research, LANA POD can pump about 500puffs in normal use. If it is used more frequently, the number of times will be relatively reduced.

You can try to take the pod out and wipe the pod with a clean tissue

the electrode and the mist outlet, let it sit for a few minutes before using it.

No, that is when the e-juice is in normal use, the atomized water vapor is adsorbed on it, and it only needs to be gently wiped off with paper.

If the pod and the device are placed separately, they can be carried on the plane, but be careful not to use it on the plane.

It is not recommended to use LANA's products while lying down, as this will result in insufficient atomization of the e-juice and the inability to emit mist.

It is not recommended to use it while charging, which can prevent the coil inside from being burned out and make the product unusable.

It works best when you use it within a month or two of receiving the item.

Only atomizers whose model and size can match LANA DEVICE can be used.

To ensure product safety and quality.Lanavape are not designed to be reused or refilled and should not be opened.Opening or otherwise tampering with the Lanavape will render the warranty on the Lanavape null and void.

We recommend that you finish using your pod within 15 days of opening it to maintain the best taste.After 18 months,you may notice a difference in the flavor or quality.

To help ensure the quality of Lanavape pods,store them unopened at room temperature in a dry environment out of reach of children and pets until use.

Store your pods of Lanavape in a dry environment. Although pods have a shelf life of at least 2 years, it’s better to use them soon after purchase for the freshest experience. We recommended using within a week of purchase.

We currently only offer our e-liquid in the form of pods of Lanavape.

(1)When not in use, please keep vape in a dry place, avoid strong heat or humidity.

(2)Don't vape on top of other electronic devices.

(3)Don’t place heavy objects on vape.

(4)Don’t compromise the structural integrity of the equipment.

(5)Don’t immerse your vape in any liquid.

(6)If your vape drops and/or it takes a strong impact,please inspect the exterior for any potential damage or possible leaks before using it again.

All pods of Lanavape should be recycled along with other e-waste.

We recommend you to not keep your vape upside down when vaping or not in use.

This is to prevent the condensation from entering into mouth and create bad experience.

You can see the stock of smoke oil through the light,if the smoke oil is insufficient or there is a burning smell,you should replace the pod immediately.

If the liquid is inhaled carelessly into your mouth when using the product,please rinse the mouth or drink water,and the same time,warp the POD in a tissue and shake it downwards.

If there's a burning smell when smoking,please stop using it immediately and replace the cartridge.

If there is no vibration feedback when putting on or taking off the pod from the device, please contact us or go to the store for repair or exchange.

Please send the email inquiry@lanavape.com.

Normally if you vape for a long time, the device or the tank will become hot.You need to turn off the device and make it still for 10 mins;

We use the same ingredients common in other e-liquids.

You can check the detailed ingredients of each flavor by looking at the back of the packaging. 

The LANAVAPE manufacture date is written on the back or bottom of the package.

Take a gently puff without inhaling too hard.Too much pressure will force the liquid up into the airway and could cause.Also don’t inhale over 10 seconds.

Our minimum order quantity is different for each product.

We recommend opening the pods and using them within six months.

We recommend using cotton cloth to clean, don’t rinse with water.

The first time LANAVAPE is used, it takes more than four hours to charge.

LANAVAPE holder tilt up 45°, the best experience.

Take the pod off the device, and then shake the device for around 3-5 times to toss off the condensation. Then put a Q-tip or tissue inside the device and wipe the residual condensate.

We recommend clean the condensate in a device regularly for about 2-3 days a time.

First, check if the air vents on device are blocked by substances. Sometimes the vents are blocked by stickers. Just remove the stickers.

First check whether the pod is used up. If it is not turned off, leave it for 30 minutes.

-The cartridge is low on liquid.

-E-liquid is between the firing pin and bottom part of the atomizer.

- Your device is not charged - Insert a different cartridge to see if that helps.

Solution:

- Gently tap the cartridge, mouthpiece side up, on a table and reinsert it into your device. Any tiny air bubbles should rise and re-saturate the wicks.

- Use a cotton swab with rubbing alcohol (squeezing off any excess) to clean the contacts inside the device and on your cartridge. This should restore the connection between the cartridge and the device if any moisture has been in contact with them.

Use a different pod.If the cloud is normal,then it’s the problem of the old pod.

If the cloud  is still small,then is the device problem.When the cloud volume is unstable,please vape for over 2 seconds to see the vapor situation.If the cloud is on and off,it means it’s the device problem.Please send the device back to customer service for repair or exchange.

Alcohol allergy,heart disease,hypertension,respiratory disease,pregnancy and lactation are strictly prohibited.Please use reasonably according to your own smoking condition,and stop using immediately if you experience discomfort.

Currently,our pods contain 5% and 3%,or 0% of nicotine.Specially we offer other editions to specific regional sites.Based on our study, when a user inhales normal,each puff contains about 3mg of device tar emission,of which the nicotine content is about 0.15mg or 0.09mg,which is equivalent to the traditional device.

All LANAVAPE devices are not waterproof.

(1)The flavor of e-liquid that is being used is weak.It is recommended to try another e-liquid.

(2)If the e-liquid is not used for a long time after being filled in the pod,the flavor could be bad,especially for the first few puffs,we suggest you replace the e-liquid and the pod.

The disposable vape is a non-reusable,all-in-one vape device.

It comes ready to vape and is thrown away once it runs out of charge or eliquid.When a disposablevape's lacked liquid you can throw it out as well as begin a brand-new one.

Certainly! Please email inquiry@lanavape.com .

Only atomizers whose model and size can match LANA DEVICE can be used and we with English packing.

Please fill out our contact form or email inquiry@lanavape.com.

When you first switch from smoking to e-cigarettes, you’re not used to the sensation of the vapor in their throats. You inhale the steam in the same way as smoking, which can also irritate the throat and cause coughing.

Because the liquid contains VG, VG is an absorbent substance, it will absorb the water in the mouth, so it will feel dry mouth.

There is a heating wire inside the atomizer. When the heating wire heats up and burns oil, there will be a buzzing sound. This is a normal phenomenon.

There is an expiry date on the back of the box.

We have US payment account.

Please contact us email inquiry@lanavape.com.

It is possible that too much smoke oil has been inhaled, causing the mouthpiece to become clogged and thus unable to continue smoking. In addition, the frequency of use and breathing pattern may also affect the life span.

We recommended you use your e-cigarette sensibly, do not overuse it for a short period of time as this may cause power overload damage, and ensure that the battery in your e-cigarette is fully charged. If the problem persists, you may consider an aftermarket replacement at the shop where you purchased it.

It's not possible to judge exactly because each case is different.

Our products is not Diacetyl in it.Our products are sale because it have passed multi-layer screening and testing, you can use them with confidence.

The internal battery is too low,not timely charging;

The output jack or output connection line fault(some mobile power load open circuit indicator is not bright);

The indicator light(led)is damaged.It can be dismantled for repair or sent for repair.

Different vapes have different capacitance.

Please review individual model information and specifications on our website.According to the user's own use of the device,Effective battery life may vary.

The general scientific consensus,based on most of the studies reviewed,indicates that e-cigarettes have much less suction than smoking traditional cigarettes.

For active smokers in particular,the transition to using e-cigarettes as a way to quit smoking and improve health can be seen as an appropriate route.

If you have any health questions or queries,consult your doctor for professional guidance. 

At https://www.lanavape.com/verify/658/,please according to the instructions to do.

Rotate your pod at a 45 degree Angle when filling,do not flood the coil or fill the pod. 

Between each refill,it is best practice not to keep your pods dry or emptying before filling.This will make the cotton burn faster.